Legal

Privacy Policy

Last updated: May 20, 2026

DebtReply collects information that customers provide to prepare consumer debt correspondence, operate the service, process requests, and respond to support messages.

Information We Collect

We may collect contact information, account information, document answers, uploaded or entered debt correspondence details, payment status, mailing records, device and usage information, and support communications.

How We Use Information

We use information to provide document preparation and mailing support, maintain records, improve the product, prevent abuse, communicate with customers, and comply with legal or operational obligations.

Service Providers

We may use vendors for hosting, analytics, email, payments, document generation, and mail delivery. These vendors may process information only as needed to provide their services.

Analytics

We may use Microsoft Clarity to understand how visitors use DebtReply, such as page interactions, scrolling, clicks, technical details, and session recordings. We use this information to improve the service.

Contact

Privacy questions can be sent to support@debtreply.com.